Refund Policy
Definitions and Key Terms
To ensure clarity, the following terms are defined as follows in this Return & Refund Policy:
Company: Refers to MySignatureCraft, responsible for providing services under this policy.
Customer: Refers to the individual or entity who signs up and uses MySignatureCraft’s services.
Device: Any internet-connected device, such as a phone, tablet, or computer, used to access our services.
Service: The service provided by MySignatureCraft, which includes creating custom calligraphic signatures and providing personalized tutorials.
Website: Refers to MySignatureCraft’s website, accessible via this URL: mysignaturecraft.com
You: Refers to the person or entity registered to use our services.
Return & Refund Policy
At MySignatureCraft, we value our customers and strive to deliver the highest quality custom signatures. As with any purchase experience, certain terms and conditions apply. By making a purchase, you agree to the terms outlined below.
Refund Guidelines
Since we offer custom-made products, refunds are generally not provided due to the nature of our services. However, we do offer free revisions based on the specific plan you purchased, ensuring you are fully satisfied with the final design.
If there’s an issue with the service provided, you may request a refund under the following conditions:
You have 1 month from the date of purchase to submit a refund request.
Send an email to info@mysignaturecraft.com with the subject line “Refund Inquiry” and provide the reason for your request.
Our team will review your case within 5 business days.
If approved, the refund will be processed, and funds may take up to 10 banking days to appear in your account, depending on the bank's processing time.
Your Consent
By using our website and services, you consent to this Return & Refund Policy and agree to its terms.
Changes to Our Return & Refund Policy
We may update or amend this policy to reflect any changes in our services or legal requirements. Updates will be posted here, and by continuing to use our services, you agree to the updated policy. If you disagree, you may delete your account at any time.
Contact Us
If you have any questions or concerns about our services or refund policy, feel free to contact us at info@mysignaturecraft.com, and we’ll be happy to assist you.
To ensure clarity, the following terms are defined as follows in this Return & Refund Policy:
Company: Refers to MySignatureCraft, responsible for providing services under this policy.
Customer: Refers to the individual or entity who signs up and uses MySignatureCraft’s services.
Device: Any internet-connected device, such as a phone, tablet, or computer, used to access our services.
Service: The service provided by MySignatureCraft, which includes creating custom calligraphic signatures and providing personalized tutorials.
Website: Refers to MySignatureCraft’s website, accessible via this URL: mysignaturecraft.com
You: Refers to the person or entity registered to use our services.
Return & Refund Policy
At MySignatureCraft, we value our customers and strive to deliver the highest quality custom signatures. As with any purchase experience, certain terms and conditions apply. By making a purchase, you agree to the terms outlined below.
Refund Guidelines
Since we offer custom-made products, refunds are generally not provided due to the nature of our services. However, we do offer free revisions based on the specific plan you purchased, ensuring you are fully satisfied with the final design.
If there’s an issue with the service provided, you may request a refund under the following conditions:
You have 1 month from the date of purchase to submit a refund request.
Send an email to info@mysignaturecraft.com with the subject line “Refund Inquiry” and provide the reason for your request.
Our team will review your case within 5 business days.
If approved, the refund will be processed, and funds may take up to 10 banking days to appear in your account, depending on the bank's processing time.
Your Consent
By using our website and services, you consent to this Return & Refund Policy and agree to its terms.
Changes to Our Return & Refund Policy
We may update or amend this policy to reflect any changes in our services or legal requirements. Updates will be posted here, and by continuing to use our services, you agree to the updated policy. If you disagree, you may delete your account at any time.
Contact Us
If you have any questions or concerns about our services or refund policy, feel free to contact us at info@mysignaturecraft.com, and we’ll be happy to assist you.
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